Heavy Vehicle Service and Maintenance Technician

Qualification: Level 3

Duration: 36 months

Apprentices can work in either a dealership that focuses on a particular manufacturer, or for an independent garage, franchise or large fleet operator that deals with many different vehicles. They work on all the systems found within the vehicle. The nature of the work ranges from replacing simple parts through to solving complex faults with the use of diagnostic methods and equipment. The day-to-day tasks faced by the technician are constantly changing, driven by the introduction of ever more complex technologies and diagnostic techniques. The growing complexity of today’s vehicles and the pressure to deliver a high-quality customer experience requires the retail automotive sector to attract and train high calibre individuals.

Type of job roles the programme is for

Service and Maintenance Technician
Mechanic
Automotive Technician

Qualifications

Level 3 Heavy Vehicle Service and Maintenance Technician
Functional Skills in Maths
Functional Skills in English

Progression opportunities

Progression to management

Core competencies

The fundamentals of HV technologies
Characteristics of HV and their configurations and applications
Diagnosing principles and logical problem solving techniques
Sufficient H&S knowledge and environmental awareness
Operators “O” Licence requirements relating to HVs
How to service, inspect and maintain vehicles and trailers to the expected standards
Reliable, flexible, diligent and good timekeeper
Demonstrate commercial and financial awareness in the HV industry
Complex problem solving techniques
The requirements of providing roadside assistance

Apprenticeship:

Heavy Vehicle Service and Maintenance Technician

Qualification: Level 3

Duration: 36 months

New learners are assessed by a Skills Coach to ensure their suitability for the programme.
After this, they will complete an initial assessment and scoping to identify areas of improvement, and development goals for the apprenticeship.
An apprenticeship induction is then held for new learners, where they will be introduced to the schedule of study

Modules

Health, safety and good housekeeping in the automotive environment
Using hand tools and equipment in a heavy vehicle work environment
Support for job roles in the automotive environment
Conduct routine heavy vehicle maintenance
Remove and replace heavy vehicle chassis units and components
Remove and replace heavy vehicle engine system units and components
Remove and replace heavy vehicle electrical system units and components
Remove and replace heavy vehicle transmission and driveline system units and components

Apprenticeship:

Heavy Vehicle Service and Maintenance Technician

Qualification: Level 3

Duration: 36 months

There is a clear GC Education & Skills career pathway for the apprentice once they've completed the Heavy Vehicle Service and Maintenance Technician Standard Level 3 course.